When a payment of fee is made to eMSME Saarthi, the fees is paid for two reasons:
i) For Membership
ii) For Availment of Scheme Diagnosis Report
We will strive to complete your refund request within 5-10 days of receiving all the information required for processing refund like reason for refund, bank details for processing request, etc.
As the services provided by eMSME Saarthi are on spontaneous basis, you will not be able to change the service selected from your end.
eMSME Saarthi has a standard pricing policy wherein no additional service fee is requested under any circumstance. However, the standard pricing policy is not applicable for an increase in the total fee paid by the client to eMSME Saarthi due to increase in number of schemes wish listed by the client. The pricing mentioned on our website is exclusive of required fees to be paid/deposited with regulatory authorities, as may be applicable.
eMSME Saarthi shall not be considered in breach of its Satisfaction Guarantee policy or default under any terms of service, and shall not be liable to the Client for any cessation, interruption, or delay in the performance of its obligations by reason of earthquake, flood, fire, storm, lightning, drought, landslide, hurricane, cyclone, typhoon, tornado, natural disaster, act of God or the public enemy, epidemic, famine or plague, action of a court or public authority, change in law, explosion, pandemic, war, terrorism, armed conflict, labor strike, lockout, boycott or similar event beyond our reasonable control, whether foreseen or unforeseen (each a “Force Majeure Event”).
