We place the highest importance on respecting and protecting your privacy. Our relationship with you is our most important asset. We want you to feel comfortable and confident when using our Platform and Services. The objective of this Policy is for you to better understand the type of information we intend to collect from you; the purpose for which the data collected by us will be used; the use of such information by the parties with whom we will share your information; our Policy regarding cookies and identity theft instances; the data security practices of the third party website links available on our Platform; the data retention policy and information security measures implemented by us; our disclaimers concerning Services and the Platform; our Policy regarding the changes and updates to this Policy; our Policy concerning the withdrawal of your consent; and legal rights and obligations in case of disputes and grievances.
The Platform is provided by AJVA Fintech Private Limited [ Formerly known as AJVA Business Solution Private Limited ] (from now on "Company" or "our" or "we" or "us"), a company incorporated under the Companies Act, 2013, having its registered office at 203, Sumer Kendra, Pandurang Budhkar Marg, Worli, Mumbai - 400018.
By using the Platform or availing of the Services, you agree to this Policy. Subject to applicable laws, the terms of this Policy (and any changes to that) will become relevant to you retrospectively on and from the date of your first use of the Platform. If you do not agree to this Policy's terms, please do not use our Platform and Services. Further, by using this Platform, you also confirm that you are either the owner of or are duly authorized to use and share the information that the Platform may require and that you using the Platform does not violate any applicable law or contract by which you may be bound or is otherwise prejudicial to any person. Finally, you agree to indemnify the Company, its employees, directors, officers, agents, business associates, affiliates and agents from any loss, damage, expenses, or other adverse consequence they suffer because of your usage of the Platform unless such loss, damage, costs or different negative impact can be attributed to our act or omission.
The Policy extends to the following information: (a) information you provide us, or the information otherwise collected by us through your usage of our Platform and Services (see Terms); (b) information collected while you use the Platform and Services; (c) information collected from any other source; or (d) information generated while availing our Services including but not limited to any transactional information. We aim for full transparency on how we gather, use, and share your information.
This Policy should be read in consonance with the Terms (available at https://emsmesaarthi.com/terms-and-conditions ), and they are incorporated by reference. Capitalized terms not defined herein shall have the meaning set out in the Terms.
a. to use your information to manage your account, contact you and operate, improve, and deliver our Platform and Services. We use your information to give you a customized, interactive experience as you use our Platform and avail of our Services.
b. to use your information for maintaining a record of such information and your transactions securely and confidentially and as required under the applicable laws.
c. to use services of third parties to provide the Platform and Services for you, who are bound to keep such information confidential.
d. to troubleshoot software bugs and operational issues, conduct data analysis, testing and research, and monitor and analyze usage and activity trends. Information collected may also be used to share communications to you about our products & services, provide additional features through cookies and detect and/or prevent any fraudulent/criminal/prohibited activity as per applicable laws.
e. to use the data in an aggregated/compiled form to produce statistical/demographic analyses for marketing, strategy and other business purposes. However, these will be used in ways that will not identify you or link any specific information to an individual. Such aggregated information and results/analyses shall be our property, and you will not be entitled to any compensation for the use thereof.
f. to share your information with judicial, administrative and regulatory entities to comply with any legal and regulatory requirements.
g. to summarize information about your usage and combine it with others to learn about the use of the Platform and Services and further to help us develop new products and services.
h. to use your information to manage your account, contact you, operate, improve, and deliver our products and services, including the Platform. You further acknowledge, agree, and authorize us to use your information for market research, project planning, product development, troubleshoot problems, analyze user behaviour, marketing purposes, and promotions.
i. to use your information to compute the charges for the products and services you purchase.
j. to use the contact information to communicate with you. You further expressly consent and authorize us to send you messages on your mobile number, call you on your mobile number, send you news and communicate with you in any other manner, including to provide you Platform and Services and for marketing and promotional purposes.
k. to use third-party advertising companies to display advertisements. Such companies may use information about your visits to the Platform and Third-Party Platforms to provide advertisements about goods and services of interest to you.
l. to share your information with identified Strategic Partners, our third party service providers and our affiliates to host, use, copy, transmit, process, store, share, analyze, display, make derivations, and back up all data you submit to us through our services and as required by us, including but not limited to personal data and any other data relating to financial information of yourself and others, for the purposes of (a) providing the Services requested by you, as set out in this Policy and enable you to use the Platform and avail the Services (including the services provided by our Strategic Partners, third parties and affiliates; (b) allow us to improve, develop and protect our Services; (c) create, market or provide new services through the Company or its Strategic Partners, group companies and affiliates; (d) communicate with you about our Platform and the Services; and (e) send you information we think may be of interest to you. You agree, represent and warrant that you have, and you will maintain, all rights to allow the Company, our Strategic Partners and/ or any third-party service providers, and our affiliates, to host, use, compile, copy, transmit, process, store, share, analyze, display, make derivations, and back up all your data and retain aggregated customer data, including without limitation in combination with data of other users.
If there are any questions or grievances regarding this Policy or the safety of your information, you may contact us at the address given below.
203, Sumer Kendra,
Pandurang Budhkar Marg,